According to the terms set by the Spanish Organic Law 15/1999 on the 13th of December under the Personal Data Protection Act, Elurura S.L. advises.
The personal information collected will be included in a file of its responsibility, whose purpose is to carry out the proper development and management of the requested product or service, as well as any aspect related to your relationship with Elurura S.L.
Elurura S.L. will respect in any case the confidentiality and integrity of your data, committing themselves to use them in accordance with the described purpose as well as to meet all the requirements legally established.
In any case, the user may at any time exercise your rights of access, rectification, cancellation and opposition by contacting Elurura S.L. via email firstname.lastname@example.org including the request of your application.
Likewise, and whenever the user requests it by checking the appropriate checkbox, Elurura S.L. will send you periodically by electronic communication or not, information about products, offers and promotions of Elurura S.L.
Av. Tolosa 5-2º Oficina 3
20018 Donostia-San Sebastian
Erribera Kalea 24
0034 943 907 609
SPRING Free - 10 to 15 bussines days
TNT Express - 3 business days 8,00 €
For a full refund, you must return the items unopened and in their packaging originate within a period of 14 days from delivery. If the return is the result of our error, we will pay the shipping costs.
If the product has not been returned in conditions, we reserve the right to refuse reimbursement. Upon receipt of an item returned under the required conditions, we will send a replacement product if it is requested or a full refund will be processed less shipping charges. You will receive the refund in an approximate period of four weeks. You will receive a notification via e-mail of your refund once we have received and processed the returned item.